Palm Pharmacy ("we", "us", or "our") operates the website
www.palmpharmacy.co.
This Privacy Policy explains how we collect, use, and protect your personal information
when you visit our website or use our services at our pharmacy locations in Phuket, Thailand.
2. Information We Collect
We may collect the following types of information:
Contact information you provide when reaching out via WhatsApp or phone (name, phone number, health inquiries)
Usage data collected automatically when you visit our website (IP address, browser type, pages visited, time spent)
Cookies and tracking data through third-party services such as Meta Pixel (Facebook)
3. How We Use Your Information
We use your information to:
Provide pharmaceutical care and respond to your health-related inquiries
Improve our website and services
Analyze website traffic and user behavior through analytics tools
Display relevant advertisements through Meta Pixel
4. Third-Party Services
Our website uses the following third-party services that may collect data:
Meta Pixel (Facebook) – for advertising analytics and conversion tracking. Meta's privacy policy applies to data collected through this service.
Google Maps – for displaying our pharmacy locations. Google's privacy policy applies when you interact with map features.
WhatsApp – for free consultations. WhatsApp's (Meta) privacy policy applies to messages sent through this platform.
5. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience
and collect usage data. You can control cookie settings through your browser preferences.
Disabling cookies may affect some website functionality.
6. Data Protection
We take reasonable measures to protect your personal information from unauthorized access,
alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
We comply with the Thailand Personal Data Protection Act (PDPA) regarding the collection,
use, and storage of personal data.
7. Your Rights
Under the Thailand PDPA, you have the right to:
Access your personal data that we hold
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for data processing
File a complaint with the relevant authority
8. Contact Us
If you have any questions about this Privacy Policy, please contact us: